Position title
Business Process Engineer

Excel SoftSources is looking for a Business Process Engineer. This person will be responsible for analyzing, designing, and implementing new business processes to enhance organizational efficiency, reduce costs, and improve customer satisfaction. The successful candidate will work closely with cross-functional teams to identify areas for process improvement and develop innovative solutions that align with the company's strategic goals.


● Conduct process mapping and analysis to identify areas of inefficiency or waste in existing business processes.

● Collaborate with cross-functional teams to develop process improvement recommendations and ensure alignment with organizational goals.

● Design new business processes using process modeling, simulation, and optimization techniques.

● Develop and implement process metrics to track process performance and identify opportunities for further improvement.

● Conduct stakeholder analysis to identify and mitigate potential barriers to process adoption.

● Support change management efforts by developing training materials, facilitating training sessions, and communicating process changes to stakeholders.

● Continuously monitor and evaluate the effectiveness of implemented processes and make necessary adjustments to ensure ongoing improvement.

● Stay up-to-date with industry best practices and emerging trends in business process management.


● Bachelor's degree in Business, Industrial Engineering, or a related field.

● 5+ years of experience in business process engineering or a related field.

● Strong analytical skills and experience using process modeling and optimization tools.

● Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

● Experience in change management and stakeholder management.

● Knowledge of Lean Six Sigma or other process improvement methodologies.

● Project management experience is preferred.

● Strong attention to detail and the ability to work independently.

Job Benefits
  • Full work from home (5 days a week)
  • Private Medical Insurance
  • Educational aids and paid subscriptions, certifications and exams
  • Schedule flexibility
  • Career growth
  • Recreational company activities
  • High-end equipment for work
  • Free nutritionist for all employees
  • Discounted rates at many national couriers and commerces

Aaron Acuña Cordero

Human Talent Director


Employment Type
Beginning of employment
Duration of employment
Job Location
Remote work from: Costa Rica
Date posted
May 26, 2023
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