Position title
Scrum Master

Excel SoftSources is seeking an adaptable individual who is comfortable and confident in ambiguous situations. This person should have a people-first mentality and adept observation skills. The person is mindful of changing dynamics in all situations and can adapt to the needs of the circumstances. This individual must be open and inspire trust in order to be effective in the role. Team(s) will rely on this person to be their servant leader, who will humbly aid in their mission to deliver value through their work. This individual must empower teams, promote self-organization, remove impediments, and coach effectively.

Additionally, the individual will be a part of the Scrum Master Community of Practice and the Agile Center of Excellence.

  • Model behaviors to support the organization’s adoption of a new way of working.
  • Use servant leadership to foster a healthy culture of trust and transparency with the team.
  • Coach teams using Agile best practices and behaviors.
  • Ensure Sprint Planning, Daily Scrums, Retrospectives, and Sprint Reviews, as well as Backlog Refinement occur by educating the team on their importance and facilitating when necessary. Provide constructive feedback to team members to help drive Agile adoption and growth.
  • Foster collaboration through Scrum of Scrums with Agile and Waterfall teams to remove impediments and dependencies.
  • Partner with the Product Owner.
  • Ensure the Product Owner is able to create, order and maintain a Product Backlog.
  • Broker negotiations between the Product Owner and the Scrum Development Team, when needed.
  • Ensure goals, scope, and product domain are understood by everyone on the Scrum Team as well as possible.
  • Find techniques for effective Product Backlog management.
  • Help the Scrum Team understand the need for clear and concise Product Backlog items.
  • Understand product planning in an empirical environment.
  • Ensure the Product Owner knows how to arrange the Product Backlog to maximize value.
  • Track team output through dashboards and other reporting systems.
  • Update metrics and use as a conversation starter to ensure accurate and transparent communication to the Scrum Team, stakeholders and leadership.
  • Teach the team to use burndown charts to review team progress during the Sprint.
  • Serve the organization.
  • Lead and coach the organization in its Scrum adoption.
  • Plan Scrum implementations within the organization (through the Agile Center of Excellence).
  • Help employees and stakeholders understand and enact Scrum and empirical product development.
  • Affect change that increases the productivity of the Scrum Team.
  • Ability to identify opportunities to apply Agile Frameworks across a variety of products and projects.
  • Work with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization (through the Scrum Master Community of Practice).
  • Perform other related duties as assigned.
  • Bachelor’s degree in Information Technology, Business or related field required
  • 8-12 years professional experience
  • 3+ years working with or on Agile teams and understanding of Agile practices
  • Excellent communication and people skills
  • PSM or CSM preferred
Job Benefits
  • Full work from home (5 days a week)
  • Private Medical Insurance
  • Educational aids and paid subscriptions, certifications and exams
  • Schedule flexibility
  • Career growth
  • Recreational company activities
  • High-end equipment for work
  • Free nutritionist for all employees
  • Discounted rates at many national couriers and commerces

Aaron Acuña Cordero

Human Talent Director


Employment Type
Beginning of employment
Duration of employment
Information Technology, Digital Development
Job Location
Remote work from: Costa Rica
Date posted
May 26, 2023
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